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Onboarding playbook for a 60-person remote SaaS

Posted by Hanna Korhonen

Designed and rolled out a new onboarding system — async-first, role-based, with embedded knowledge checks. Cut average ramp time from 6 weeks to 3 across engineering, GTM and ops.

IndustrySaaS & Developer ToolsEdtech
SkillsLearning & Knowledge ManagementOperations

About

We''re a 60-person fully-remote SaaS company and our onboarding is held together with goodwill and Notion docs from 2022. We need someone with operator chops to design and ship a real onboarding playbook in 6-8 weeks: - First-30-days plan templates per function (eng, GTM, ops) - Buddy system, shadowing rituals, and async check-ins - A measurable "ramp" definition and a 60/90/180 review cadence - Tooling glue: Linear, Notion, Slack, Rippling You''ve probably done this before at a 50-200 person remote company. Bonus if you''ve published on the topic. Engagement: 6-8 weeks, 2-3 days/week. Remote, EU/EMEA preferred for overlap.

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